FAQs
-
1. Who is VIE TEC?
VIE TEC is a Nepal-based engineering company that designs, supplies, and installs integrated pool, water, wellness, firefighting, and audio video systems for hotels, developers, and institutions. We provide reliable solutions that make modern buildings work beautifully and efficiently.
-
2. What services does VIE TEC provide?
We offer end-to-end design, supply, installation, and maintenance of:
- Swimming pools and spa systems
- Sauna and steam rooms
- Water treatment and sewage treatment plants (STP)
- Firefighting and safety systems
- Hilti construction tools and accessories
Together, these form our integrated technical building solutions.
-
3. What makes VIE TEC different from other contractors?
Most vendors handle only one part of a project. VIE TEC combines all critical building technologies under one roof — ensuring every system works together seamlessly. Our clients get order, reliability, and peace of mind, not coordination chaos. With 40+ years of experience our team is also technically strong and adept.
-
4. Does VIE TEC handle both design and installation?
Yes. Our engineers work with your architects and consultants from concept to completion — including design, supply, installation, testing, and after-sales service. We also coordinate across trades to prevent costly rework.
-
5. Which brands does VIE TEC represent?
VIE TEC exclusively represents global leaders and the top brands across industries we are in.
- Swimming Pool- Emaux, Fiberli, Pentair, Fairlock, Lovibond
- Pumps- Emaux, Wilo, Copeland, Xylem
- Steam & Sauna- Tylo, Harvia
- Floor Heating- Danfoss
- Audio Video – Shure, TOA, Meyer Sound, Xilica, Neutrik, Proel, hercules, Yamaha
- Building Solutions- Hilti, Aco
- Insulation- Aerolam, Supreme, Rockwool
Every product we supply is genuine, high-performance, and backed by manufacturer warranties.
-
6. What industries does VIE TEC serve?
We work with hotels, resorts, developers, architects, consultants, educational institutions, embassies, government, hydropower, residental and commercial buildings across Nepal — anywhere technical precision and reliability matter.
-
7. Where does VIE TEC operate in Nepal?
Our head office is in Kathmandu, and we deliver projects across Nepal — from Pokhara and Chitwan to Butwal-Lumbini and Nepalgunj. We also collaborate on cross-border projects in Bhutan and India.
-
8. Does VIE TEC provide after-sales support and maintenance?
Absolutely. We believe great systems deserve great care. Our after-sales and maintenance teams provide regular servicing, technical training, and quick response for repairs or upgrades — ensuring long-term reliability.
-
9. Can VIE TEC help with sustainable or energy-efficient systems?
Yes. Many of our solutions focus on sustainability and efficiency, including energy-saving pool pumps, water recycling systems, and smart AV automation for optimized power use.
-
10. How do I request a quotation or consultation?
You can book a consultation directly through our website or contact us by phone or email. Share your project details, and our team will prepare a customized design and quotation tailored to your goals, timeline, and budget.
-
11. Who can I contact for technical support?
Our dedicated support desk and field engineers are available during business hours for troubleshooting and site visits. You can reach us via our Customer Support page or call our Kathmandu office directly.
-
12. Why choose VIE TEC?
Because you deserve reliability, not excuses. VIE TEC delivers integrated technical building solutions that help clients build with confidence — combining world-class products, skilled engineering, and service that lasts.